Privacy Policy
Last updated: 18 April 2025 · Effective: 18 April 2025
1. Introduction
Veritane ("we", "us", "our") is committed to protecting the personal data of individuals who attend our reading programmes or enquire about our services. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our educational reading workshops and discussion circles in Singapore.
This policy applies to personal data collected through our website at veritanes.sbs, through our enquiry form, and in connection with programme enrolment and cohort communications. It is written in compliance with Singapore's Personal Data Protection Act 2012 (PDPA).
For questions about this policy, contact us at [email protected].
2. Data We Collect
Personal data collected directly
- Full name — collected via enquiry form or enrolment
- Email address — for programme communications and cohort newsletters
- Telephone number — if provided voluntarily via the enquiry form
- Programme preference and any notes shared in the message field
Data collected automatically
- Website usage data via analytics cookies (if consent is given)
- IP address and browser type for security and site performance logging
- Cookie consent preferences, stored locally in your browser
Legal basis for processing
We process personal data on the basis of your consent (where given), the performance of an agreement (programme enrolment), and our legitimate interest in administering educational programmes. We do not process special categories of personal data.
3. How We Use Your Data
- To respond to your programme enquiry
- To confirm your enrolment and provide pre-session reading materials
- To send cohort communications, session reminders, and programme newsletters
- To manage our internal records of programme participation
- To improve our programmes based on aggregated feedback
- To comply with any legal obligation that may apply
We do not use your personal data for marketing purposes without your separate, explicit consent. We do not sell, rent, or share your data with commercial third parties.
4. Data Retention
Enquiry data is retained for 12 months from the date of contact if no enrolment follows. Participant records are retained for 3 years from the date of the last programme attended, after which they are securely deleted. You may request deletion at any time by writing to [email protected].
5. Data Protection Measures
Personal data is stored on password-protected systems accessible only to Veritane staff with a legitimate operational need. Email communications use standard transport-layer security. We conduct an annual review of our data handling practices. In the event of a data breach that poses a risk to individuals, we will notify affected persons and the Personal Data Protection Commission within the required timeframes.
6. Cookies
Our website uses essential cookies necessary for basic functionality, and optional analytics and preference cookies. You may manage your cookie preferences at any time through our Cookie Policy page. Rejecting optional cookies does not affect your ability to use the site or enquire about programmes.
7. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Withdraw consent to the use of your data for specific purposes
- Request the deletion of your personal data, subject to legal retention obligations
- Lodge a complaint with the Personal Data Protection Commission of Singapore (PDPC) at www.pdpc.gov.sg
To exercise any of these rights, write to [email protected]. We will respond within 30 days.
8. Third-Party Links
Our website may link to external resources, including Singapore government publications and public scheme documentation. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Veritane's programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has submitted data through our forms, we will delete that data promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will publish any revised version on this page and update the "Last updated" date. Continued use of our website or enrolment in a programme after any update constitutes acceptance of the revised policy.
11. Contact
Data controller: Veritane
Address: 14 Robinson Road, #08-01A, Far East Finance Building, Singapore 048545
Email: [email protected]
Telephone: +65 9384 7610